Terms of service

Welcome to Wild Pouches LLC. By accessing or using our website or purchasing from us, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Company Information

Wild Pouches LLC (“we,” “our,” or “us”) is a Connecticut-based eCommerce company that sells Caffeine Energy Pouches.

2. Eligibility

To use our website and make purchases, you must be at least 18 years old (or the age of majority in your jurisdiction). By using our services, you confirm you meet these requirements.

3. Products and Orders

  • All product descriptions, prices, and availability are subject to change without notice.

  • We reserve the right to limit quantities or cancel any order at our discretion, especially if we suspect fraud or abuse.

  • Energy Pouches are intended for personal use only and may not be resold without authorization.

4. Pricing and Payment

  • Prices are listed in U.S. Dollars (USD).

  • We accept major credit and debit cards, along with other payment methods offered at checkout.

  • Payment is charged at the time of order placement.

  • Promotional pricing and discounts may have expiration dates or specific conditions.

5. Subscriptions

We offer both one-time purchases and recurring subscription plans:

  • Billing: Subscription plans are billed automatically at the frequency selected during checkout.

  • Auto-Renewal: Subscriptions renew automatically unless canceled before the next billing date.

  • Cancellation: You can manage or cancel your subscription at any time through your account dashboard or by contacting us.

  • Modifications: We reserve the right to update pricing or subscription terms with advance notice.

6. Shipping & Delivery

  • We ship within the United States only.

  • Orders are typically processed within [2-3] business days.

  • Delivery times may vary based on location and carrier service.

  • We are not liable for delays due to incorrect addresses, weather, or carrier issues.

  • Risk of loss transfers to you once the product is handed off to the carrier.

7. Returns and Refunds

  • Due to the consumable nature of our product, we only accept returns of unopened items within [30] days of delivery.

  • If your order arrives damaged or incorrect, contact us within 7 days for resolution.

  • Refunds are processed to the original payment method.

  • Return shipping costs may apply unless the issue is due to our error.

8. Intellectual Property

All website content — including product names, packaging, text, graphics, and media — is owned by Wild Pouches LLC or its licensors and protected by law. Unauthorized use is prohibited.

9. Acceptable Use Policy

You agree not to use our website or products to:

  • Violate any laws or regulations

  • Infringe on intellectual property rights

  • Disrupt or attempt to gain unauthorized access to our systems

  • Harass, abuse, or harm others

10. Disclaimer of Warranties

All products and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the site or products will meet your expectations or perform uninterrupted.

11. Limitation of Liability

To the fullest extent permitted by law, Wild Pouches LLC is not liable for any indirect, incidental, or consequential damages. Our maximum liability is limited to the amount you paid for the applicable purchase.

12. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law rules. Any disputes will be handled in the courts located in Florida.

13. Changes to These Terms

We may update these Terms from time to time. Changes will take effect immediately upon posting on our site. Continued use of the site constitutes acceptance of any modifications.

14. Contact Information

For questions, concerns, or support, contact us at:
 📧 hello@wild-pouches.com